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ABOUT PETER VARDY.

Pleased to serve Edinburgh and the surrounding areas.

Meet the team

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Johnny Kildare

Franchise Director
  • Years at the dealership 9
  • Years in the industry 20
  • Department Management
  • Hobbies Classic car restoration

Guy Watson

Head of Business
  • Years at the dealership 9
  • Years in the industry 19
  • Department Management
  • Hobbies Family, golf and football

Rory Allen

Service Manager
  • Years at the dealership 4
  • Years in the industry 19
  • Department Management
  • Hobbies Family, football and travel

Allan Shotliff

New Car Sales Manager
  • Years at the dealership 5
  • Years in the company 5
  • Years in the industry 20
  • Department Management
  • Hobbies Family and motorcycles

Brian Rumgay

Used Car Manager
  • Years at the dealership 2
  • Years in the industry 17
  • Department Management
  • Hobbies Football, Dj'ing, Cooking.

Craig MacQueen

Corporate Sales Manager
  • Years at the dealership 2
  • Years in the industry 17
  • Department Corporate Sales
  • Hobbies Golf and motorcycling

James Whitehouse

Showroom Host
  • Years at the dealership 2
  • Years in the industry 2
  • Hobbies Family, Travelling and BMWs

Scott MacFarlane

Work Shop Controller
  • Years at the dealership 1
  • Department Host Team

Jordan Inglis

Service Advisor
  • Years at the dealership 1
  • Years in the industry 2
  • Department Service
  • Hobbies Football & cars

Ryan Kecheran

Service Advisor
  • Years at the dealership 2
  • Years in the industry 3
  • Department Service
  • Hobbies Football and BMW M Cars.

Ross Green

Senior Sales Executive
  • Years at the dealership 25
  • Years in the industry 29
  • Department Sales
  • Hobbies Edinburgh Speedway Team

Derek Patterson

Senior Sales Executive
  • Years at the dealership 3
  • Years in the industry 6
  • Department Sales
  • Hobbies Football, rugby and family

James Haston

Sales Executive
  • Years at the dealership 3
  • Years in the industry 3
  • Department Sales
  • Hobbies Football, motorsport and gym

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Mix up over when car was due to be returned and I was therefore without transport for the weekend. However the member of staff who was my contact (and was not on duty at the weekend) was most apologetic and very helpful.

Service

All tasks completed on time

Service

All my dealings have been very satisfying, when my car is in for any kind of work , I always receive texts and emails to let me know how things are going. Great service

Service

I was mis informed

Service

As above. Courteous professional staff dealt with me this time.

Service

Ryan on service desk was helpful as usual. What a good guy. I'd employ him in a heartbeat

Service

Can't find fault.

Service

Peter Vardy always look after their customers - from the moment you walk in. I am always kept informed as to each stage of the "works" process such that I can pretty well know the time the car will "be ready".

Service

Always nice to go to the showroom from start to finish.

Service

This is our third car and have never felt pressured or had big sale pitch.

Service

Faulty headlight not fixed requiring a return visit.

Service

Waited for car as I live outside town,started service when they said they would,girls in office looked after me well,enjoyable experience,

Service

Very helpful in every way

Service

Everything fully explained. Video of car being examined gives peace of mind regarding recommendations.

Service

I didn't expect my car to be professionally cleaned when I came to change a tyre. This was done for free.

Service

Great communication and a request to have my car ready a bit earlier was done to my satisfaction

Service

Perfectly professional service assistance and work completed correctly and on time.

Service

Everything ran smoothly

Service

Peter Vardy Ltd gives good service

Service

When I bought my car it had 3 year service pack and I'm used to BMW contacting me when service is due but I had to contact PV to arrange service which was a first for me

Service

Service advisor was very good. However only 3 stars as I did not receive my vehicle health check video and the courtesy bus back to the garage was 25 mins late picking me up.

Service

Mechanic came out and spoke to me regarding work done to my car.

Service

Car booked in easily, I arrived on time, car serviced to time and car cleaned for me!

Service

The advertised 10% off for booking online was not honoured, and the staff member couldn't explain what a standard scope was, other than saying it had to be done. A £20 scam.

Service

A no notice puncture repair handled with speed and efficiency. Thank you Tyre Dept.

Service

Great collection and delivery of the car and regular updates from the service administrator

Service

it was ok no more, they done what they had to but no more, i left annoyed because an issue with stone chips on the rear sills was dismissed as just one of those things that happens where as i believe that it is due to a design fault.

Service

Everything during the service was great. Good communication and car taken on all aspects of the service.

Service

The air condition fault was not Fixed within 11 days and car was handed back with air con not working and I was still charged for re-charge.

Service

Friendly people,knowledgable and very efficient,a very enjoyable experience.

Service

Didn't properly repair a faulty headlight sensor in Nov 18 - same sensor failed again in April'19. Booked repair and the problem was not addressed/nothing was done after I had taken time off work! Had to send it back yet again to be repaired.

Service

I have received very good service from all the staff who have dealt with me.

Service

Good score

Service

Positive - the service was as expected for a main dealer. Great to get a lift to town when I hadn't booked the courtesy bus. Negative - 2 errors on my vehicle service sheet; mileage and tyre make. Minor things but expect better when paying a premium.

Service

I appreciated the follow up call the day after to make sure everything was ok. Brian was helpful and knowledgable when discussing the issue I was having.

Service

The car was serviced on time and was ready for pick up and valeted at the agreed time.

Service

Quick and professional service

Service

Do not be too opportunistic about how long some work will take. If you are unsure, dont make empty promises. Because you wasted my morning, i would have preferred to collect the car in the evening.

Service

Pre warranty minor door noise problem remains un fixed

Service

As above.

Service

Could do with easy key drop, had to hang around to see advisor to turn over keys to.

Service

I had my car booked in for 9.am and never got it back until 4.pm . I received my vehicle health check at 12..15pm so what have they been doing with my car ? I dropped in at 9am

Service

Perfection

Service

Great staff

Service

thanks to whoever took my initial call - she let me bring the car in at short notice to get the work done. appreciated

Service

Gave you 4 stars as not everything was put back the way handed in ie radio changed.

Service

Satisfied with the service and the update. I was however told that my car would be valeted within the service, which it was not carried out. Slightly disappointed from that point of view.

Service

Job repaired as soon as part arrived in and Craig O the technician wad very helpful and explained to me after the repair what the fault was and how it was rectified

Service

All good although slightly disappointed they couldn't arrange a small dent repair for me

Service

I was kept update on the progress of my car regularly from informed, friendly, customer focussed people.

Service

Reception staff need more training as they seemed to be unaware of the member of staff I was dealing with. Contract hire team were very good.

Service

Friendly service. Updates to my phone with a video. Valeting excellent. Good value

Service

All my expectations were met.

Service

Screen fitting didn't go as planned resulting in 24 hour delay for returning vehicle. On collection identified damage to alloy wheel which was not there when collected. To be fair Peter Vardy have been excellent and will resolve the issue

Service

Great service from start to finish

Service

As usual very helpful when car broke down on Easter Saturday and completed repair very quickly

Service

Very efficient and friendly service both on the phone and in person. Excellent follow up. And an added bonus to receive the car back cleaned.

Service

Excellent service. Car feels like new. Nice staff to deal with.

Service

The staff take great care and are very polite and knowledgable. The mechanic sends me a video of my car on the ramp and exactly how it is doing. Plus I was able to book in for my service and wait as it did not take long at all.

Service

Disappointed that my car has a needless MOT fail on record because the seatbelt wasn't checked before the MOT. Also the Shock Absorber boot wasn't covered under warranty.

Service

I have bought all my BMWs from Peter Vardy excellent service always !

Service

Again rhe experience was very friendly and efficient

Service

Always a pleasant experience

Service

The overall experience was good and the car was serviced as quickly as possible while I waited. Staff were very attentive and helpful.

Service

My car was in for winter to summer wheel change and service. On the way home the tyre pressure warning activated. I returned the next morning and it was corrected. This has happened nearly every time after a wheel change. Tyre employees need trainin

Service

3rd time in for the same repair within 1 year I have never been recommended to replace brake discs after 2 years & 24k miles of motorway driving? 4 tyres also recommended to be replaced with double the legal limit left? Repair working for now!

Service

The service was completed as expected but was later than the requested completion time which impacted my home return journey.

Service

I was cordially looked after by the service agent.

Service

Janos the salesman was very friendly & knowledgeable about the car. He was very patient & explained all the cars that were available within my chosen range & spec. He offered me a test drive & allowed me time to consider all options.

Service

Problem was dealt with in an efficient manner

Service

Disappointed car not ready at requested time but did give a courtesy car

Service

Had to get home quickly so job was done quickly to allow me to get home. This was after planning to pick up car later in the day

Service

Behind every car is a company that cares.

Service

Try fix problem change the parts but still I have the sounds from suspension after couple days told me some Bmw cars have this sound but to be honest car BMW X6 for £70000 should not has any sound plus my dad has the same car and no sound at all

Service

Service experience was very good. Mechanic forgot to reset board computer however. Need for another worksshop visit now to reset. Happened at other bmw workshops before.

Service

Great service as always. I travel to Peter Vardy despite having 3 closer garages as the service is always first class

Service

Completely satisfied

Service

From the meet and greet to information along the way the system functioned perfectly.

Service

Very satisfied with the experience as car always very well looked after

Service

Courteous staff and a service well done.

Service

Nicole's service was absolutely superb

Service

Service department were extremely helpful and met all my needs

Service

Able to work whilst waiting, complementary drinks and snacks available and looked after courteously.

Service

I arrived at Peter Vardy without an appointment as the engine warning light came on while driving towards Edinburgh. I was told that the diagnostics would take up to 4 hours and I had to change my plans for that day.

Service

My car was returned late but I received updates and a full apology. I understand that sometimes things do not go to plan. Grace did a super job!

Service

Expected the car to be clean when it came back

Service

Issue with appointment for 1st service..

Service

1st class service from initial call to return of car

Service

Basically as above. What else is there ?

Service

Similar to the above. Look at my customer record regarding the headlight levelling issues. Again happy to discuss

Service

Friendly and informative.

Service

Had some problems with the car. And a rude service rep. Won't be having bmw do any work on the car in the future

Service

Very professional service

Service

Good service in every aspect

Service

Wasn't given a time for service, had to wait longer than expected

Service

Great staff great facilities, and fantastic service

Service

Delivered car at 0800 and was told would be ready at 1700 which it was.Eveything was attended to and car was returned clean.Had hoped it might have been ready earlier but as I had not requested that I cannot really complain.

Service

Very satisfied, I was kept up to date by text message letting me know what was happening thanks to Jessica. Unfortunately I wasn't given an MOT Certificate when I left, but I never noticed until I was home. I tried phoning but couldn't get through.

Service

Was given the opportunity to hand my car in within a day or so, and the lights were replaced foc. Grace in Service Dept was very courteous and helpful.

Service

Car went to get rear window electrics and washer line sorted. The washer pump now has NO pressure to it so is useless for the front windscreen and trickles out the back. My car radio has lost all its stations and the FM now doesn't work.

Service

Can't fault the service. When you walk into the Peter Vardy showroom the staff make you feel so welcome.

Service

Very professional and courteous service

Service

Well looked after

Service

I was given assurance regards a couple of points that i raised and given advice about any future attention that may be required.

Service

Friendly staff and a very streamline service with message updates of the cars progress which gives you comfort that work is being done.

Service

No problems. I'm not really into the video messages from the engineers but others may find it useful.

Service

Completely happy with overall service experience and very well looked after by Grace.

Service

Good staff, efficient procedures. I don't understand why oil should cost £90 and I don't understand why I am charged to refill my windscreen wash when it is already full. This appears to be fraudulent

Service

Kept informed

Service

The sales team were excellent, they were very friendly, helpfull and efficient in processing the car. I was just disappointed to not receive any feedback on the engine management issue.

Service

Multiple failings from multiple sales staff leading to a terrible experience of buying a car.

Service

Very satisfied, after deciding on the model I was informed that one would be available within 2 weeks

Sales

Although I was satisfied with everyone I dealt with, there was a hold up with my delivery date. This was down to BMW though and not Peter Vardy. I thought that BMW should have made them aware much earlier than they did that there was a problem

Sales

Janos was great and the service was excellent

Sales

The level of service was great but the information given about the car was misleading as sold as a 7 seated family car . I should have been made clear you cant get child seats in the 3rd row and only 2 in the 2nd row .so the sale team need training

Sales

The provision of a demonstrator for 24 hours really allows one to test and appreciate the prospective purchase, Derek Patterson and his colleagues went the extra mile to ensure my requirements were met and made purchasing a great experience,

Sales

Brilliant day , was welcomed on arrival by friendly staff , I was introduced to Valentino who took me through all the paperwork & explained everything clearly, I was a bit nervous going to pick my car up but ended up a relaxed experience

Sales

Very friendly staff. Alistair was great easy to deal with and kept me updated as much as he could and nothing was too much trouble, as was Valentino at handover.

Sales

The staff were friendly and welcoming, and all aspects from test drive, through ordering and on to delivery were performed professionally and with attention to detail.

Sales

Alan McMillan was the sales person and did a great job

Sales

Arrived a month earlier than expected and was informed very quickly

Sales

I was treated like someone very special from my first visit until the handover. Nothing has ever been too much trouble.

Sales

The guys took time to explain every tiny detail

Sales

The salesman Alistair kept us up to date with every stage of the process. We completed everything by phone and email. We travelled from Manchester to collect the car in Edinburgh and everything went smoothly.

Sales

Just really good service fromAyaz

Sales

My sales contact was Kieran Wilson. He is a very personable guy and worked hard to ensure that I got high customer satisfaction. I had a slight paint related issue post purchase, which was deal with efficiently and to my satisfaction.

Sales

Good friendly experience

Sales

All staff at Peter Vardy were knowledgeable and helpful at every stage and visit to the showroom

Sales

As I've already explained the whole experience was enjoyable from start to finish.

Sales

Staff were friendly and happy to help. During the sales process, the sales team and sales manager were very polite and helped us towards our new car. At handover the sales team and sales manager were very helpful and efficient with our queries.

Sales

Extremely professional people who were keen to sell me a car. Spotlessly clean premises, car purchased was on site. Brilliant finance package. Completely the opposite to a Mercedes dealership I walked out of the day before.

Sales

Good care

Sales

Derek Patterson, the Sales executive dealing with me, and the other staff I spoke, to were all friendly, but professional at all times. I never felt I was being pushed into purchasing something I didn't want

Sales

Guys at Peter Vardy Edinburgh were great. Fully understanding and not pushy in any way.

Sales

The whole experience was a pleasure, Ross Green was most helpful and worked with me in a most professional and friendly manner.

Sales

Ross Green led a team who were very attentive and the whole experience went very smoothly. Very exciting for me and everyone made me feel that I was their most important customer. VIP treatment.

Sales

All the staff were very helpful, they could not fo enough for us, nice to be greeted with happy staff, a simple smile goes so far!! Everyone of one the staff made us feel so welcome. Very polite and professional and made us feel at home.

Sales

All went smoothly and staff were very helpful

Sales

All staff are friendly, knowledgeable and helpful - a really comfortable environment in which to make a purchase.

Sales

I feel you are properly looked after and time is taken to help you with your next purchase, there is no pressure and everything is explained. The service provided is personal and you are made to feel relaxed and informed through the whole process.

Sales

The way the car was presented was first class and I was always kept informed of when my car would be ready for collection

Sales

Went above and beyond to meet expectations and impress.

Sales

The sales consultant kept me regularly updated and the turnaround of paperwork was good. I don't feel the need for the "big reveal" every time I get a car though - first time, fair enough, but as an existing customer, no!

Sales

straight off the bat , fantastic deal no quibble .

Sales

My sale's advisor Tom Pawlicki and trainee Valentino were great at every point. I've been delivered an exceptional service from the very first visit. I'm fully satisfied with purchase and would higly recommend to everyone!! Thank you to all Team!

Sales

service was excellent and we were looked after very well

Sales

Welcoming and family friendly

Sales

Chris Burt was fantastic ! Really could not have done more to help!

Sales

No complaints. Everything went very smoothly despite me having to work to a tight delivery schedule

Sales

Excellent service 100 percent

Sales

Nice staff and professional service

Sales

From pre sale to driving out the show room everything top notch. I hadn't driven an automatic before and both sales and handover assisted me with overcoming this. At handover especially I was given help with a few circles round the car park.

Sales

Wasn't pushed at all to buy car

Sales

Excellent

Sales

From the initial enquiry through to the vehicle handover the customer service was exceptional both from Tomasz and Sarah.

Sales

Set up was great with something for everyone and plenty of staff to support

Sales

Alan McMillan was an excellent advisor. He listened to my needs and gave me the most appropriate options. I found him friendly, professional, but above all, honest. Show room staff were excellent too. Very accommodating.

Sales

The internal trim is wrong. I sent my bmw online spec link but because one of the items is a zero cost option (black gloss trim v aluminium/ blue msport trim) it was never shown anywhere and picked up

Sales

Everything was very well handled by the Peter Vardy staff.